July 21, 2024

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An Overview of Outsourcing

3 min read

An Overview of Outsourcing

What is Outsourcing?

Outsourcing is a strategic choice for an enterprise to decrease costs and enhance efficiency by recruiting another person or firm for work, service, or operations formerly performed by workers within the organization. Outsourcing is, in other words, the practice of some tasks outside a firm. Contracting is also the practice of externalizing company functions.

Understanding of Outsourcing

Externalization can allow companies to drastically decrease labor expenses. When an outsourcing business employs, it enlists the assistance of non-company affiliates to perform specific activities. External organizations usually establish with their worker’s alternative remuneration systems, allowing them to do less work than the outsourced firm. In the end, this allows an out-sourcing firm to reduce its labor expenses.

Overhead, equipment and technology can also be avoided by businesses. Companies can use the outsourcing approach to better address the fundamental components of the business in addition to cost reductions.

Non-core businesses outsourcing can enhance productivity and efficiency when another entity executes minor jobs better than the company itself. This technique may also lead to more rapid turnaround times, more industry competitiveness, and a reduction of total operating expenses. The idea of outsource business development is not new but with new approaches, this terminology has expanded to many other sectors.

Outsourcing Benefits

Outsourcing is a scary proposition for many individuals. Yet this new business model, embraced internationally throughout the public and commercial sectors offers several advantages. It allows a company to fulfill its goals, provide value, use resources and reduce the risk. In other words, it allows the firm or organization outsourcing work to concentrate on what it does best, from individual things to system management.

While outsourcing can be used as a popular public stereotype to save money by profiting from cheaper labor in another nation (so-called offshore), outsourcing may be both local and foreign. It also provides customers with access to knowledge and not at home with a degree of efficiency. When information technology often has skills or production deficits and the service provider is able to rectify the situation, an outsourcing solution can fulfill both parties’ demands.

Outsourcing Strategic Element

An outsourcing agreement separates itself from any other business arrangement by transfer of ownership or function of the business processes or outputs of an organization to a service provider. The personnel, buildings, equipment, technology (the Factors of Management) are also handed to the service provider in a typical outsourcing contract, which then employs the Production Factors to return services to the organization. Often people are moved to the service provider, but not always.

The common denominator of strategic outsource is an outward emphasis of the organization. It undertakes an outsourcing process in order to reach tangible market outcomes. While the focus is external, during the outsourcing partnership the strategic center of the firm may shift.

It is necessary, then, for the parties to restructure their strategic aim to the advantage of the outsourced organization to build on the appropriate degree of flexibility in the contract agreements. The required adaptations may be made via a properly organized governance architecture.

Scale Economy

Though the outsourcing “father,” the then-innovative Eastman Kodak firm of image solutions, made the first step of outsource its information technology systems at the beginning of the XIX century, the British economist David Ricardo with his economic concept of “comparative advantage.”

Until then, a huge well-integrated enterprise, which possessed, managed, and directed its assets, was the ideal model for business. However, huge companies were unable to compete worldwide because bloated management structures impeded their flexibility.

Diversification has become a call for expansion of corporate foundations and the use of economies of scale. This has led many major organizations to focus on key business and skills and evaluate what is and was not important to market strategy development to determine future growth.


There are drawbacks to outsourcing. Contracts signed with other firms may require the legal team of a company for time and extra work. Threats to security emerge when another party accesses sensitive information of a firm and later suffers from a breach of data. There may be a lack of communication between the enterprise and the outsourced supplier, which might delay project completion.

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